James Doyle
Director, Professional Services, Guidance Software

A 21-year veteran of the NYPD [retired], James Doyle is the Director of Professional Services for Guidance Software, heading up operations for the company's New York City office. In this role, Doyle leads the PSD group, a team of the most-highly trained and capable computer investigation professionals in the world. At the NYPD, Doyle served as a detective and commanded various departments, including a joint federal narcotics and firearms task force, the Detective Squad, and the Housing Police Intelligence Unit. Rounding out his law enforcement career, Doyle retired as the Executive Officer of the NYPD Computer Investigations and Technology Unit, one of the largest and most successful computer crime units in the nation. Doyle was assigned to the NYPD Computer Investigation and Technology Unit (CITU) since its inception and was responsible for the formation of policies and investigative procedures in the area of cyber crime for the department. He supervised the operation and all investigations conducted by the CITU. Doyle's last assignment was as a supervisor at the office of the Chief Medical Examiner during the events of September 11, 2001 where he was among the first responders to the World Trade Center. After leaving the force in 2002, he went on to found First Group Associates in New York City, a company specializing in the electronic data recovery and investigative analysis. Doyle accepted his current role with Guidance as Director of Professional Services Division in November of 2003, and has helped grow the division into one of the company's most important offerings. Servicing more than 180 enterprise customers, Guidance Software's PSD offers direct, on-site assistance in the areas of eDiscovery, computer intrusions and other incident response, internal fraud investigations, criminal profiling and more. Featuring only the most qualified professionals, many from law enforcement and the military, they are the first responders for the business world. Doyle has lectured extensively on computer crime and has provided training on the topic to various units within the NYPD and the law enforcement community. Doyle also testified before the House Ways and Means Subcommittee on Social Security regarding Identity Theft over the Internet. Doyle has appeared on television a number of times, including Fox News Channel's O'Reilly Factor, Good Morning America, Inside Edition, G4 TechTV and Discovery Channel's Hackers: Outlaws and Angel, and has been prominently featured in publications such as Time, Newsweek and People. In 2002, he was awarded the Lifetime Achievement Award by the High Technology Crime Investigation Association (HTCIA) at its international convention. He has received 24 citations from the NYPD for exemplary police duty. Doyle received a B.A. from Fordham University.


This session will discuss the convergence of physical and cyber techniques for incident response, corporate crime scene investigations, eDiscovery and loss prevention. After attending this presentation you will 1) understand the importance of sharing information across different sectors and the impact each sector has on the resilience of the other sectors; 2) learn how information security, physical security and crisis management are converging as a result of blended threats; 3) gain practical insights on how to improve enterprise preparedness against risks, threats and incidents involving multiple disciplines, and 4) acquire knowledge that can be applied to your everyday business practices to reduce risk and better protect your organization.